Calls

 

Cloud9ine call charges are highly competitive, we pass on our preferential wholesales rates so you can enjoy cost savings. customers that choose Cloud9ine for their new phone system save on their service charges. Cloud9ine calls are routed over the telephone network by a tier 1 carrier, which means you will get the highest quality calls, which is so important when running an efficient and professional operation.

Lines and SIP Trunks

 

If you would like Cloud9ine to take over your lines we usually can have this done within 10 days. A quick phone call to our Customer Service Team and we’ll take care of the rest. You don’t need to worry about changing business phone numbers too, Cloud9ine will ensure you get to keep all of your numbers. With Cloud9ine business phone line rental you can also easily choose new numbers including regional phone numbers, which is great if a particular geographical location is important to you.

Broadband

 

Cloud9ine provides a range of business Broadband products depending on the needs of your office, we can provide Standard Broadband (ADSL – similar to what you’d have at home), Business Broadband (ADSL – with higher capacity than at home) or Fibre (highest speed and capacity). Cloud9ine business broadband is offered on a 12-month contract.

Frequently Asked Questions

What is a sip trunk?

Sip trunk is a form of telephony that is gaining real traction in the business world. A SIP trunk will connect your premises directly to the Public Telephone Network (PSTN) via IP/broadband. It is commonly sold as a replacement to ISDN

What is a Leased line?

Leased Line = Internet connection solely for your use A leased line, also known as a dedicated line, is a connection that is reserved for your use only. It’s almost like having your own lane on the motorway. You can therefore expect a fast, reliable service regardless of the time of day. You don’t have to worry about being slowed down by someone down the street binge-watching Netflix or the business next door streaming a live webinar.

What is FTTC and FTTP?

FTTC and FTTP are the two primary methods for the delivery of broadband into a business premise or home. FTTC, short for Fibre to the Cabinet, as the name suggests, means that internet is distributed through the “cabinet” which you will find on your street. The connection has two levels: Firstly, high speed fibre-optic cable runs from the internet service provider through to the cabinet; from the cabinet to the home or premises, normal copper wires are used. With FTTP, the acronym for Fibre to the Premises, instead of having two pit-stops, it is a direct line from the Independent Service Provider straight into the premises, all on pure fibre-optic cabling.